1. Scope
This policy explains how Client Status Snapshot processes information when used in Jira Cloud. The app runs on Atlassian Forge and provides a full Jira Apps page and dashboard gadget. Atlassian operates Jira Cloud and Forge; Aigeeza Apps is responsible for the app and this policy. The app is not produced by Atlassian.
2. Information accessed
The app requests only information needed to create the report:
| Information | Purpose | Stored by the app? |
|---|---|---|
| Jira project ID, key and name | Let the signed-in user choose an accessible project and label the report | No |
| Issue summary | Describe work in the report | No |
| Status and status category | Classify completed, active and blocked work | No |
| Due date | Identify overdue and upcoming work | No |
| Updated date | Identify stale or attention-worthy work | No |
| Resolution date | Include recently completed work | No |
| Optional executive summary entered by the user | Add context to the reviewed report | No; browser memory only until refresh or navigation |
The app does not request issue descriptions, comments, attachments, worklogs, people fields, custom fields, issue keys, credentials or Jira write access.
3. Processing and permissions
Jira requests are made through Forge as the signed-in user. Jira applies that user’s existing permissions. The app uses the returned fields to classify work and construct the visible report in the user’s browser.
The app requests only read:jira-work. It does not request Forge storage, Jira write, personal-data reporting, remote or external-egress permissions.
4. Storage and retention
Client Status Snapshot has no app database and does not persist Jira report data, project selections, reporting periods or executive summaries. Reloading the app reconstructs the view from Jira and resets browser-only inputs.
Because the app stores no End User Data, it has no app-controlled retention period and no stored report data to delete after uninstall. Jira and Atlassian-controlled platform data remain governed by Atlassian and the customer’s own Jira configuration.
5. External services and sharing
The app has no developer-operated backend, remote API, analytics service, advertising service, AI provider or external database. It declares no external egress and does not send Jira data to Aigeeza Apps or developer-selected third parties.
When a user selects Copy report, the displayed text is written to the user’s clipboard. When a user selects Print / save as PDF, the browser’s print interface opens. The user decides whether and where to paste, save or send the exported content. After export, that content is governed by the chosen destination and the customer’s policies.
The provider does not sell End User Data.
6. Logs
The app is designed not to log issue content, report text, executive summaries, credentials, tokens or secrets. Operational failures may appear in Atlassian-hosted Forge logs. The production release process includes verification that error handling does not log Jira response bodies or unnecessary End User Data.
8. Security
The app relies on Forge authentication, tenant isolation and Jira permission checks. It does not collect passwords, personal access tokens or third-party credentials. Aigeeza Apps is responsible for secure app code, dependency maintenance, vulnerability handling and accurate disclosures.
Report suspected security issues privately to [email protected]. Do not include passwords, tokens or unnecessary customer information.
9. Individual rights and legal roles
Depending on applicable law, individuals may have rights concerning personal data. Requests may be sent to [email protected]. Because Jira data remains in the customer’s Atlassian product and the app stores no End User Data, requests concerning Jira records will normally need to be handled by the Jira customer or Atlassian.
Where UK data protection law applies, individuals may also complain to the UK Information Commissioner’s Office at https://ico.org.uk/. As the app stores no End User Data and operates no developer backend, personal data held directly by Aigeeza in connection with the app is limited to any details a person chooses to include when contacting support.
10. Children
Client Status Snapshot is a business productivity app for customer-managed Jira Cloud sites and is not directed to children.
11. Changes
Material changes will be published at this permanent privacy-policy URL with an updated effective date. Previous versions will be retained where legally required or operationally appropriate.
12. Contact
- Privacy: [email protected]
- Support: Client Status Snapshot support
- Security: [email protected]