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AIGeeza Studio Demo

WhatsApp AI Receptionist Demo

A working proof-of-concept for a local clinic: customers message on WhatsApp, the AI answers FAQs, captures booking details, remembers context, logs enquiries to a sheet, and flags sensitive messages for human review.

Demo uses a mock clinic and fictional customers.

The problem this solves

Many local businesses rely on WhatsApp for enquiries, but staff are often too busy to reply quickly. Messages repeat the same questions: prices, opening hours, parking, services, appointment requests and suitability concerns. Slow replies mean missed bookings and messy follow-up.

What the demo does

Answers common WhatsApp questions

Captures name, mobile, treatment interest and preferred time

Remembers details during the conversation

Logs each enquiry into Google Sheets

Flags booking requests for human follow-up

Flags suitability or safety concerns instead of giving medical advice

How the demo works

Customer WhatsApp message
Twilio WhatsApp webhook
Make.com scenario
OpenAI response
WhatsApp reply
Google Sheets lead log
Human review where needed

The website is only showcasing the demo. The working automation runs externally using WhatsApp, Twilio, Make.com, OpenAI and Google Sheets.

Example WhatsApp conversation

GlowSkin Clinic

AI receptionist

Customer

Hi, are you open on Saturday and is there parking nearby?

AI

GlowSkin Clinic is open on Saturday from 10am to 4pm. There’s free parking available behind the clinic for up to 2 hours. Would you like to request an appointment?

Customer

I’m thinking about microneedling. How much does that start from?

AI

Microneedling starts from £95. The GlowSkin team can provide more tailored information during a consultation to check your suitability. Would you like to request a free 20-minute consultation?

Customer

My name is Laura Bennett. My mobile is 07700 911234. I’m interested in microneedling for acne scarring.

AI

Thank you for the details, Laura. I’ll pass your request for a consultation regarding microneedling for acne scarring to the GlowSkin team. They’ll check availability and get back to you soon.

Customer

I’m also using a prescription skin cream at the moment. Would that be a problem?

AI

Thank you for sharing that, Laura. Since you’re using a prescription skin cream, the GlowSkin team would need to check suitability before proceeding with microneedling. This can be addressed during a consultation.

Example lead log

CustomerTreatment / InterestPreferred TimeHuman ReviewSummary
Laura BennettMicroneedling for acne scarringSaturday at 10am YesBooking request with prescription skin cream suitability note
Rachel MorganSkin assessment / sensitive skinFriday after 4pm YesNervous customer with previous reaction; wants no-pressure consultation
Sophie ClarkeSkin boostersNext Wednesday afternoon YesStraightforward consultation request with phone number captured
Info-only enquiryLED facialNoAsked price and said they may message again later

Demo data uses a mock clinic and fictional customers.

Designed for human follow-up

The assistant does not diagnose, promise results, give medical advice or confirm appointments automatically. Booking requests and suitability concerns are captured and flagged so the business can review them before replying.

Useful for businesses that get repetitive WhatsApp enquiries

ClinicsSalonsLocal service businessesEcommerce storesTraining providersAppointment-led businessesRepair and installation firmsProfessional services

Want this for your business?

AIGeeza can turn your FAQs, services, prices and booking process into a working WhatsApp AI receptionist demo. Start with a simple proof-of-concept, then connect it to your real lead flow once the responses and handoff rules are right.

Ask for a WhatsApp AI demo