Cold Email: Requesting Trial Extension
Cold email
Busy manager
Supportive
✘ Original Message
Hi, I've been trying out your product and really like it so far. Unfortunately, my trial is ending and I haven't had enough time to fully evaluate it. Would it be possible to extend my trial by another week or two? I want to make sure I can properly test all the features before making a decision. Thank you for your consideration. [Your Name]
✔ Best Rewrite
Hi [First Name], I'm 80% sold on [Product]--just need a bit more time to test [specific feature] with my team. Could you extend my trial by 7 days? Happy to: • Jump on a 15-min call to share feedback • Complete a product survey • Provide a testimonial if we convert Current trial ends [Date]. Let me know if any of those help. [Your Name]
Micro-Yes Line
“Reply 'extended' and I'll schedule that feedback call.”
Why This Lands Better
- Showed genuine interest ("80% sold")
- Specific ask (7 days, test specific feature)
- Offered value in exchange (call, survey, testimonial)
- Included trial end date--saves them looking it up
- Clear next step for them
#SaaS#trial#customer#request
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